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Terms & Conditions

Last Updated: March 2026

1. Agreement to Terms

By accessing our website or utilizing the services of Heavy Haul Auto Service LLC, you agree to be bound by these Terms and Conditions.

2. SMS Communications & Messaging Terms

By opting in to receive text messages from Heavy Haul Auto Service LLC, you agree to the following terms:

  • Program Description: We use SMS to send transactional updates regarding your vehicle repair status, digital inspections, service estimates, and final invoices.
  • Message Frequency: Message frequency varies based on the repair status of your vehicle.
  • Pricing: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-Out: You can cancel the SMS service at any time. Simply text "STOP" to our shortcode or phone number. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.
  • Help: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

3. Service Authorizations

By leaving your vehicle at our facility, you authorize Heavy Haul Auto Service to perform the work outlined in the initial estimate. Additional work discovered during inspection will require separate approval before we proceed.

4. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Indiana, and you irrevocably submit to the exclusive jurisdiction of the courts in that State.